Please follow the steps outlined below to retrieve or update your Protect Dynamic Hostname details.


  1. Click here to log in to The Packet Hub Customer Portal.
  2. Select the "view" button next to your Protect license
  3. Navigate to the bottom of the license view. Here you will see your ProtectDynamic Hostname and Username used for configuration on your router. 



Click here for steps on how to confirm your router is updating correctly

Click here for details on how to retrieve your Protect dynamic hostname password

Click here for details on how to change your Protect dynamic hostname password